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15 year guarantee of durability

Stairs 4U guarantee is conditional on the set of stairs or balustrades:

1. Not having been exposed to weather before or after installation (excludes external stairs).

2. Not have been damaged or placed under excessive loading before or after installation.

3. Having been fixed by proper methods and materials in suitable site conditions.

Stairs 4U will repair or replace (at its option) any staircase/balustrade which suffers failure covered in the terms of this guarantee at no cost to you.

Ontario Canada - Building Code Requirements

We ensure compliance with the Canadain Code. There are several different classifications of stairs, each with their own configuration and dimensional requirements. The classifications and their definitions are listed below:

Private

  • Main Private Stairway: A private stairway intended to provide access to and between frequently used spaces such as living areas, kitchens and garages, and includes all exterior private stairways.

  • Secondary Private Stairway: A private stairway other than a main or minor private stairway, intended to provide access to another floor containing only bedrooms, bathroom or similar accommodation.

  • Minor private stairway: A private stairway not on a main thoroughfare, and intended to provide infrequent access to a single room which is not a living area or kitchen.

Commercial

  • Accessible Stairway: A stairway having features for use by people with disabilities. Buildings required to be accessible shall have at least one accessible stairway leading off an accessible route whether or not a lift is provided.

  • Common Stairway: A stairway which is used, or intended to be used, by the public whether as of right or not, and is not a private stairway, service stairway or accessible stairway.

  • Service Stairway: A stairway that is used, or intended to be used, infrequently by service personnel to gain access to spaces for the purposes of maintenance and the movement of goods.